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What is B2B marketing? How to differentiate between B2B and B2C marketing

Updated: Jan 3, 2023

Effective marketing is challenging. When designing a marketing plan, marketers have a lot to manage between the need for creativity, budget limit, and channel selections.


However, to determine how successful your marketing effort is, your audience speaks the results. Your promos and adverts will probably fail if you are not correctly targeting your customer persona. While some businesses cater to single customers, others do so for only businesses and groups.



Compared to marketing to individual customers, marketing to companies is significantly different. B2B marketing, a whole separate marketing strategy, was created for this reason. You will understand more about B2B marketing after reading this post.


1. What is B2B Marketing?

Any marketing tactic that targets a company or organization is known as B2B (business-to-business) marketing. B2B marketing is often used by firms that sell their products/ services to other businesses or organizations rather than to individual customers.


The goal of B2B marketing is to increase brand awareness among other companies, sell them the benefits of your products/services, and turn them into customers.


Companies that use B2B marketing include Cisco, Microsoft, and Salesforce. Their clients are other companies, not particular customers. Therefore, all of their marketing efforts can be classified as B2B.


2. B2B vs B2C Marketing

B2B vs B2C (business-to-consumer) marketing is both relevant and irrelevant. B2B marketers can learn from a B2C marketing campaign, however, B2B and B2C marketing have different audiences and communication methods, as well as different strategies and applications.


B2B marketing focuses on the wants, requirements, and pain points of people who make purchases on behalf of/ for their companies (rather than for themselves), therefore making the company a client.


Several B2B businesses are shown here as examples:

  • a coworking facility that rents out offices to freelancers and remote teams (like Spaces)

  • a service that provides on-demand order fulfillment, warehousing, and screen printing (like Printful)

  • a provider of marketing software that offers enterprises and organizations lead-generating software, social media management tools, and other marketing capabilities (like Hubspot)


B2C marketing, instead, focuses on the requirements, pain points, and difficulties of particular customers who are buying on their own behalf or for themselves, making them the client. Here are a few B2C company examples:

  • An online store selling office products to freelancers and others working from home (like Poppin)

  • a retailer of apparel and accessories, including t-shirts (like Target)

  • a website for selling streaming subscriptions (like Spotify)


Check out this comparison between B2B and B2C customers:


B2B and B2C do, however, have numerous points of intersection despite their differences. Poppin creates corporate office spaces and branded supplies in addition to selling office supplies to independent contractors and remote workers.


On the other hand, Printful fulfills e-commerce printing requests for people in addition to providing order fulfillment and storage to enterprises.


Despite the potential differences between B2B and B2C marketing audiences, B2B marketers may always benefit from studying B2C campaigns. Don’t forget to subscribe to my blog to update more B2B marketing tips!


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I'm Ann. I'm an enthusiast Digital Marketer with a demonstrated history of working in B2B Saas. I believe that a focus on excellence and customer-centricity is key to the success of any business.

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